![]() In a matter of a few seconds, you will see your. From the list, you need to select your Roku device. Doing this will show you all the devices you can connect to and cast your Windows 10 PC’s screen too. I see you mentioned TP Link AX1000 but assuming you meant AX11000. Simply select your desired option from the Project list, then click the Connect to a wireless display option at the bottom of the list. (the models numbers are more useful than the names so we know exactly which device we are looking at for troubleshooting). Also include the model numbers of your Roku devices from Settings/System/About. Please note whether things were better, worse, no change, etc. This way you can see which band they are connecting to, and also which bands are showing as available to your Roku devices.)įeel free to post back with an update or if still having issues. Remember to give all your bands (2.4ghz, 5ghz-1 and 5ghz-2 unique names - do not name them all the same. If you have Smart Connect Enabled, try disabling that feature and use the above configurations for your router instead. This router only supports channels 1-11 so does not offer any unsupported channels. On the 2.4ghz band, if your Wireless protocol (Mode) is showing b/g/n/ax, try setting it to just b/g/n. ![]() Try going to Advanced/Wireless Settings and manually assigning one of these channels rather than Auto. On the 5ghz band, Roku can only see and use channels 36-49 and 149-168. On the second 5ghz band, this uses the higher band channels 149-165 and DFS 100-144. One uses low band channels 36-48, and DFS 52-64. This means that when the router is set to "Auto", it can choose a DFS channel (52-140) on the 5ghz band that the Roku devices cannot see or use.Īdditionally, on this router, you have the ability to use two (2) 5ghz bands. Any suggestions as to the problem and possible fix? I really would like to keep my new AX 11000 is triband router that has DFS compatibility. The only reason i change was for to try out the Wi-Fi 6. I used other equipment up until Thanksgiving last year and had no problem what so ever. Technical support was going to report it to the group that maintains the app. Signed out of the account and signed back in. So all trouble shooting we did didn't work. I called Spectrum technical support and they said it will work with any wireless router. If I switch back to the Spectrum unit then everything works again. The only change I made was to replace the router. I also see a little box scroll up on the screen that states that for full access I need to connect using my Spectrum home internet. Also one of my channels that we use frequently there is a picture but no audio. On Saturday morning I noticed that on the channel guide there are house symbols on a number of channels where the channel numbers should be. I purchased a TP Link AX1000 gaming router to replace the Spectrum Wi-Fi 6 one. We used the Spectrum app due to the face that we have no set tops. Three Roku TV's and 2 Roku external units all have worked perfectly. I have had Spectrum home internet for years and have had my own wireless routers.
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